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F.A.Qs
Reliable Technical Solutions Pvt. ltd through At Reliable Technical Solutions Pvt. ltd, rest assure for the team of Microsoft Certified techies are always willing to lend a helping hand to clients. With mediums such as Phone, Chat and Remote Access Technology at their disposal the organization gets a troubleshooting process underway right away.
Reliable Technical Solutions Pvt. ltd has 3 basic @ a Advance plans in its kitty. Depending on the requirement, the best possible plan can be chosen.
The army of professionals at Reliable Technical Solutions Pvt. ltd is well versed with the art of troubleshooting any software glitches affecting operating systems. Supporting the latest and even legacy operating systems, the brand of techies are not only good at troubleshooting error messages but providing support for a range of operating systems like Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000 and Windows XP.
All Reliable Technical Solutions Pvt. ltd technicians are A+/MCP/MCSE Certified Professionals. Also doubling up as Network Administrators, Reliable Technical Solutions Pvt. ltd support engineers possess extensive experience in Technical help desk environment to resolve issues related to legacy as well as emerging technologies.
Your call would be attended in the shortest time span possible because we know any glitch with a PC can end up throwing back the productivity quotient by a long way. However, to better let you know we have 3 mediums at our disposal i.e. email, chat and remote access technology. And as a client you are always at a liberty to choose any one out of the three.
Let us assure you the software used to view a PC screen is completely safe and secure. For at Reliable Technical Solutions Pvt. ltd a session can be initiated only by the client, meaning that at no point in time Reliable Technical Solutions Pvt. ltd technicians can access your PC without permission. And even once a session has been initiated, clients are at liberty to not only override a technician but also terminate the session at the click of a mouse. At Reliable Technical Solutions Pvt. ltd, let us further assure you technicians only do what is necessary for repairing the issue on hand. Once their task is completed and a connection has terminated, they can never end up re-connecting to a PC unless another session is initiated.
At Reliable Technical Solutions Pvt. ltd, remote support assistance via a 56k modem is very much a possibility. However, there can be some latency depending upon the medium or a provider.
Yes, Reliable Technical Solutions Pvt. ltd maintains a record of past interactions and case histories to save time and help clients better.
Anyone who has already purchased a subscription plan can end up using the same plan for gadgets purchased in the future or apply the same on ones already in possession. However, all this would be possible only till the time a plan is active and valid.
We support clients who have Microsoft Windows XP, Windows Vista and Linux Operating systems installed on their PC. We do not support Apple or Macintosh operating systems. However, in case if you are not clear what OS is installed on a PC, give us a call and our technicians will end up figuring it out for you.
Reliable Technical Solutions Pvt. ltd accepts all major credit cards and yet at the same time allows clients to make a payment via its secure website or to a technician directly over the phone line.
At Reliable Technical Solutions Pvt. ltd, all possible measures are taken to protect clients against any loss, misuse or alteration of information. The company uses industry-standard SSL techniques and encryption technologies while receiving any information online.
Protection of privacy is of utmost concern at Reliable Technical Solutions Pvt. ltd. For at the end of the day Reliable Technical Solutions Pvt. ltd believes all possible measures taken towards protection of personal information will enable it to provide a flawless customer service experience. In case, if you have any further queries please feel free to go through our privacy policy.
If you think it is really the case, Reliable Technical Solutions Pvt. ltdgives you the option of taking a free trial on your first call. But then with Malware, Viruses and Adware constantly evolving, we are sure you would like to opt for an annual maintenance plan. Since, at the end of the day, it is your best bet to get over the fear constantly emanating from threats and external attacks stemming from the World Wide Web.
